We Are Looking For Account Manager!
Get a taste of freedom with the digital nomad lifestyle
Join our team On-Site in Saigon or as a Remote Worker to help our clients get in front of their customers. Work on small, corporate and ecommerce projects and learn new things from a wide range of niches!
Our Company Goals
Our Core Values
Work with an experienced team and make friends!
Account Manager - Job Description
Job title: Account Manager
We are looking for an Account Manager to create long-term, trusting relationships with our customers.
As an account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
In this role, you will liaise with cross-functional internal teams (including SEO, Sales, Content & Outreach teams) to improve the entire customer experience.
- Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts & customers
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Stay up-to-date with digital technology trends
- Proven work experience as an account manager
- Experience or knowledge of SEO
- Experience with customer service and account management
- Experience delivering client-focused solutions to customer needs
- Assist with challenging client requests or issue escalations as needed
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Experience with CRM software
- Excellent verbal and written communication skills
What’s in it for you?
- We will support you in achieving your professional and personal goals.
- We’re proud to offer our core team members great benefits like traveling the world while advancing their careers and learning timeless skills.
- Our core team members enjoy unlimited holidays & sick days.
- Flexible working hours. Who cares how many hours you work! It’s the results you deliver that matter.
- Casual working environment, friendly atmosphere where you’ll meet creative people with a passion.
- We’re growing - grow with us - let’s make history!
A message from Ardor CEO, Kris Reid
We are a rapidly growing digital marketing company and we need help! We’re looking for world-class SEOs to come to join our team here in Saigon Vietnam and we have a lot of remote SEO positions as well.
What do we do?
So Ardor that specializes in Search Engine Optimisation. But our brand promise is not just improved search engine rankings, it’s increasing our customer’s revenue.
Search Engine Rankings are great but at the end of the day, they do not pay the bills, new customers do and that is always our focus. Getting the right people to our customer’s websites and getting those people to take action i.e. to spend money.
We grow so rapidly because we always keep that front of mind. Providing maximum value for our customers and getting them the greatest return on their digital spend.
How did we start?
We, Ardor SEO, started many years ago now, almost 10 years ago! Eeeck I’m getting old!
We started out as a backlink company providing support to mainly other digital marketing companies. We still do a lot of backlink building, especially outreach link building and guest posts.
But over the years we started providing more services to our clients. Like audits, local SEO, content writing, strategy design, and implementation.. We work with many of the worlds leading SEO agencies in Australia the UK and the US. They don’t outsource their work to us because we are cheap. They outsource their work to us because we are world-class!
Their clients need results and they know that we can deliver. Again again and again. Consistent, reliable, predictable results!
We don’t only work as an SEO reseller we have our own clients as well. These range from eCommerce websites, to local service providers like plumbers and lawers, gambling and adult. You name it, we rank it!